Store Policies

The average lead time for custom orders is 6-10 weeks depending on each individual order. Davis Ink will contact the customer after details have been finalized to notify customer of the estimated delivery date & cost of shipping. Paperwork & payment will need to be completed before the work will begin. Once the order has been processed, customer has 24 hours to cancel the order, however a 30% cancellation fee will apply to all orders cancelled. Davis Ink will do it’s best to reach approximate lead times, however, please remember we are not responsible for circumstances outside of our control and cannot guarantee the exact date.

Davis Ink Ltd., will accept returns 7 days from the purchase date. Except international orders including Canada & Mexico are final, and cannot be cancelled or returned. All returns must be in  perfect condition and in the original packaging with receipt. Shipping charges will not be included in the return, and a 30% restocking fee will apply. All SALE items are final, and sold as is. Please remember with all custom orders to select carefully, measure perfectly, and make sure it’s what you want. Davis Ink Ltd., is not responsible for custom orders that don’t fit. We are going off the measurements provided, and we will not accept returns or cancellations at that time.

Returns must be in writing and sent to info@davisinkltd.com. Upon approval, Davis Ink will issue a Return Authorization Number (RAN) and give clear instruction on how to return the package to Davis Ink directly.

All products are covered by manufacturer warranties. Please contact us directly if you have any questions or need any assistance.

Your personal information is collected such as name, address, contact number and email address in order to help with the process of ordering and shipping. We may use this information to send you product updates, specials, and introduce new items. If you would not like us to reach out to you, please let us know & we will honor your request.

Davis Ink is an Interior Design Firm, as well as a retail store. All designs, logo’s & custom images on site are property of Davis Ink. Logo’s of vendors we carry are not the property of Davis Ink. User must get written consent by individual companies prior to using such images.